During these uncertain times, when COVID-19 is all we hear, see and dream about, event and DJ cancellations have become the norm.
Worldwide, it may be a while before we can hang with loved ones and our communities in large, intimate and loud groups.
And these DJ cancellations are being requested — from both ends.
By the client and the DJ.
If YOU — the Client — is the one requesting the DJ cancellation due to unforeseen circumstances (like the current pandemic), and you signed an official contract with the DJ BEFORE your deposit payment (we HIGHLY advise this!), you should be protected by a “Force Majeure” clause in your contract.
If you’re worried that you won’t be refunded for DJ cancellations, go back to your contract and search for a section titled “IMPOSSIBILITY” or the words FORCE MAJEURE.
For example, all Knightrin Entertainment contracts include an “Impossibility” clause, which reads:
Force Majeure. Notwithstanding the above, either party may choose to be excused of any further performance obligations in the event of a disastrous occurrence outside the control of either party, such as, but not limited to:
- A natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms or infestation); or
- War, Invasion, Act of Foreign Enemies, Embargo, or other Hostility (whether declared or not); or
- Any hazardous situation created outside the control of either party such as a riot, disorder, nuclear leak or explosion, or act or threat of terrorism.
Failure to Perform Services. In the event Vendor cannot or will not perform its obligations in any or all parts of this Agreement, it (or a responsible party) will:
- Immediately give Notice to Client via the Notice provisions detailed in this Agreement; and
- Issue a refund or credit based on a reasonably accurate percentage of Services rendered; and
- Excuse Client of any further performance and/or payment obligations in this Agreement.
This protects the DJ, but MOST IMPORTANTLY, the Client when there are DJ cancellations!
So the FIRST thing you should do for BEFORE hiring, and therefore canceling, DJ service is:
- Sign an official contract
- Include an Impossibility/Force Majeure clause in that contract
If you’re canceling — or there’s any chance you may have to — for reasons OTHER than the DISASTROUS circumstances listed above, the SECOND thing you should ensure your contract have is a: Cancellation, Rescheduling or No-Show Clause.
This lays out, in alignment with both the Client’s and DJ’s needs, what will happen concerning payment obligations or refunds if the service is canceled due to the individual fault of the Client or DJ.
BE SURE that the provisions laid out are fair and in support of your individual financial and social circumstances! We ENCOURAGE you to have these conversations with your DJ on or before contract signing.
With all of this, there is no way to prepare you for the disappointment of a DJ canceling last minute.
If this happens to you, Knightrin Entertainment would ease the frustration by showing you that we can handle your event with limited time to prepare!
At Knightrin Entertainment, we understand that we are all only human and emergencies happen, so we go ABOVE and BEYOND to designate a replacement DJ that, YOU, the client, is aware of on contract signing.
Even so, with ANY DJ you hire, the best way to protect yourself during the DJ cancellation process is with these 3 ESSENTIAL THINGS:
- Sign a Contract (BEFORE PAYING) that
- Includes an “Impossibility”/Force Majeure clause
- and a Cancellation, Rescheduling or No-Show clause
Got questions? Struggling with a DJ cancellation?
Pop your question in the comments below or CALL US at (240) 561-9592!